What is error 500

However, the user never sees this message since the requested content appears instead. The situation is different with the and status codes. While the former indicate client errors, the latter are server-related. The Internal Server Error is a collective status code for server errors. Therefore, at first glance, it is not possible to determine where the error actually lies.

The user only knows that the server has reported an unexpected error. Decimal places indicate the cause of the error in more detail:. The collective status code includes everything unplanned that can happen on the server and prevent the website from being loaded. The server error probably happens because an error has occurred in the configuration of the web server. Here is a selection of typical error sources:.

In the case of WordPress sites or other content management systems, installing a faulty or incompatible extension can also be the cause. Plugins and themes — especially from third-party providers — can affect the entire website. Are your website visitors only seeing the server error? As an operator, you should tackle the problem quickly because not only will this scare off your visitors, but it could also mean that Google will lower your ranking.

Before you take action, first check whether your server is still running. If not, contact your hosting provider as soon as possible. If there is an internal error, the first step is to view the log files. It makes sense to reload the website to reproduce the HTTP error code and observe how the log file is being created. This will help you find the source of the error quite quickly. Also consider which changes were made shortly before.

In many cases, incorrectly programmed or incompatible plugins are the cause of error messages. Errors can also occur if you have not set permissions correctly for important files.

In general, there are three types of rights:. The rights are specified either in the abbreviations r, w, and x, or in corresponding numerical values: 4 for read, 2 for write, and 1 for execute. They are added for each user type and specified one after the other: rwxr-xr-x rwx for the owner, r-x for the group, and r-x for all others or This configuration should be the default setting.

If the permission assignment is set differently, an error may occur. You can change this with a command:. If this change does not solve the problem, you can also release all rights for each group for test purposes:. Even though the issue is not yours to troubleshoot or resolve, there are a few things you can do:. If the Internal Server Error message appears during the checkout process at an online merchant, be aware that duplicate attempts to checkout may end up creating multiple orders - and multiple charges!

Most merchants have automatic protections from these kinds of actions but it's still something to keep in mind. Come back later. The Internal Server Error message is one of the most common error message seen when checking out during an online purchase so sales are often disrupted. This is usually a great incentive to resolve the issue very quickly.

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