Which mayo clinic to go to
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An ophthalmologist answers questions about this common surgery. This content does not have an Arabic version. See more conditions. Request an appointment. When it's time to find answers, You Know Where to Go. Why Choose Mayo Clinic. Connect with others. Rochester, Minnesota.
Home answers. Its main campus is in Rochester, Minnesota; not exactly a hub of bustling activity, yet its patients are willing to fly or drive hundreds of miles to receive care. What can the rest of us learn from that? Even Warren Buffett admires the system:. And the point of having lots of specialities integrated under one roof is teamwork : Everyone is pulling the same oar. Mayo is able to have one united electronic patient record system because of its deep integration.
Everything is aligned in that direction. For example, as with Apple Retail stores also known for extreme customer focus , there are no bonuses or incentive payments for physicians — only salaries.
The clinic ardently searches for team players in its hiring and then facilitates their collaboration through substantial investment in communications technology and facilities design.
Further encouraging collaboration is an all-salary compensation system with no incentive payments based on the number of patients seen or procedures performed. A Mayo physician has no economic reason to hold onto patients rather than referring them to colleagues better suited to meet their needs.
Nor does taking the time to assist a colleague result in lost personal income. The most amazing thing of all about the Mayo clinic is the fact that hundreds of members of the most highly individualistic profession in the world could be induced to live and work together in a small town on the edge of nowhere and like it.
This can go on a long time. Mayo is like a Ford in its early days: They can do everything under one roof, with all of the specialities and sub-specialities covered.
Craig Smoldt, chair of the department of facilities and support services in Rochester, makes the point that Mayo clinic can offer efficient care—the cornerstone of destination medicine—because it functions as one integrated organization. He notes the fact that everyone works under one roof, so to speak, and is on the payroll of the same organization, makes a huge difference.
The critical mass of what we have here is another factor. Few healthcare organizations in the country have as many specialities and sub-specialities working together in one organization.
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