Why is personal hotspot not working

Test to see if it can successfully connect to other Wi-Fi networks. If not, the problem is not with the hotspot. Try accessing a different website or app. If they work are expected, the hotspot is not the problem.

Make sure it's connected to the right Wi-Fi network. T-Mobile standalone Mobile Hotspot devices, not your phone, that provide a Wi-Fi connection for other devices. If you're still experiencing the problem, call us at It's best if you can call from a different phone than the one you are having issues with.

New to T-Mobile? You will need to rejoin all WiFi networks you had been connected to and enter their password again. Disk Firmware Update or DFU is a diagnostic and repair mode that the iPhone has so that you can fix any lower-level issues.

This is a more advanced method and might permanently disable your phone if not followed correctly. Proceed with this step only if you are completely comfortable with doing a DFU fix. IF you had recently changed plans or carriers, confirm that your new plane supports Personal Hotspot. Log in to your provider account and confirm if you can use Personal Hotspot. Low power mode is a feature available only on the iPhone 12 and turns down everything on your phone to conserve battery as much as possible.

Try this if yours is an iPhone Due to the iPhone 12 being compatible with newer communication standards like 5G. This can cause issues with the hotspot, and turning on Maximum Compatibility might fix the issue. The problem is most prevalent on locked devices that you've bought directly via a carrier's shop, but it can happen on unlocked phones and tablets too. This issue manifests itself in a number of ways.

You might find that the tethering option is entirely grayed out in the Settings menu, or you might see an onscreen message that reads To enable personal hotspot on this account, contact [carrier]. Often, there will also be a spinning wheel alongside it. Sometimes, a quick search on your carrier's FAQs will solve the problem. The solution might be as simple as sending an SMS to your carrier to enable the setting. Missing APN data can also be the culprit. However, on some occasions, the carrier might have permanently disabled the option on your account.

For more information, you will need to contact your carrier's support team and raise the issue with them. It's always worth following the age-old advice of turning your device off and on again if your iPhone hotspot isn't working.

For a quicker solution, you can try turning on Airplane Mode instead. Enable it, wait 10 seconds, then disable it again. You should also try to power cycle the device you're trying to connect to your iPhone hotspot. Remember, the issue might be with the other device, rather than with your iPhone.

Most people assume that in order to use a personal hotspot, you need to use a Wi-Fi connection. That's not true. Once you're back in range of your usual Wi-Fi networks, you can get your network settings back how you like them. If you've tried all of these methods, and your iPhone hotspot still doesn't work, it may be time to look for outside help.

Consider contacting your cellular provider to see if there is any reason on their end your hotspot might not be working. Apple Support is also there to help ; you can either call or chat with them online for backup. As a former college writing instructor, she is passionate about effective, accessible communication, which is perhaps why she loves helping people make the best use of the strongest communication tools they have available: their iPhones.

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